Beginning Oct. 19, new password requirements are mandatory for all Murray State myGate accounts.
The University has updated the password requirement system this semester to create passwords that are both secure and easy to remember. The new passwords must be 16 characters in length, cannot be the same as the previous four passwords and cannot contain a first name, last name or username. Those with passwords that already fit the new requirements will not have to change their password.
The University is also offering a password self-service system for Murray State passwords. The self-service system consolidates passwords for all single sign-on systems, such as myGate, Canvas, wireless networks and library resources. Users will also be able to use this feature to reset forgotten passwords. Registration for the password self-service system is available in myGate on the home tab.
The password consolidation service does not currently include RacerMail or Murray State Google accounts. These passwords are scheduled to be incorporated into this format in spring 2021.
Passwords that are compatible with the new requirements will never expire. However, it’s still a good idea to update passwords in cases where accounts might have been compromised, a different account has been hacked, devices have been lost or a phishing email has been received.
Service Desk hours will be extended this semester until Nov. 20. For questions about the new password system or any other technological issues on campus, the Service Desk will be available Monday through Thursday from 4 p.m. to 11 p.m., Friday 4 p.m. to 6 p.m. and Sunday from 1 p.m. to 11 p.m.